Marketing 5.0: Technology to Meet Customer Needs
In April 2021 Kotler, Kartajaya and Setiawan will release the book Marketing 5.0: Technology for Humanity. In Marketing 4.0: Moving from Traditional to Digital, the authors approached extended Marketing 3.0, i.e., an “expansion of human-centered marketing to cover every aspect of the customer journey.” In Marketing 5.0 Kotler, Kartajaya and Setiawan are set to explain…











